PRIVACY STATEMENT
Emarket Innovations Soft Pvt Ltd (hereinafter referred to as the Company) which operates the portal GoVasool.com, is an online shopping platform which provides a venue to the users of the site to buy the products listed on the site.
Since we are strongly committed to your right to privacy, we have drawn out a privacy statement with regard to the information we collect from you. You are advised to please read the Privacy Policy carefully. By accessing the services provided by the Company you agree to the collection and use of your data by the Company in the manner provided in this Privacy Policy.
The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by the Company or to the people that are not engaged, employed or managed by the Company.
We want you to
- Feel comfortable using our services
- Feel secure submitting information to us
- Contact us with your questions or concerns about privacy on this site
- Know that by using our services you are consenting to the collection of certain data
WHAT INFORMATION IS, OR MAY BE, COLLECTED FROM YOU?
We may collect the following personally identifiable information about you. This is not an exhaustive list and could be modified without notice.
- Name including first and last name
- Email address
- Mobile phone number and contact details
- Postal code
- Demographic profile (like your age, gender, occupation, education, address and durables owned);
- Preferences and interests (such as news, sports, travel and so on);
- Financial information (like account or credit card numbers);
- Opinions of features on our websites.
We may also collect the following information:
- About the sites/pages you visit/access
- The links you click on our site
- The number of times you access the page
WHO COLLECTS THE INFORMATION?
We will collect anonymous traffic information from you when you visit our site.
We collect the personally identifiable information from you when you register with us. During registration you are required to give us your contact information (such as name, email address, date of birth, gender, address, pin code, cell number, occupation and interests). Upon registration users may receive communications from us like product offers, discounts, special launches, newsletters and updates etc.,
We use this information to contact you about the services you are using on our site and services in which you have expressed interest.
You have the option to provide demographic information (such as occupation, education and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date, CVV verification, Name on card, billing address etc.).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend an email inviting him or her to visit the site. (if a referral scheme is planned) . The Company stores this information and the information is used for the sole purpose of sending this email and tracking the success of our referral program.
Your friend may contact us at support@govasool.com to request that we remove this information from our database.
We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof.
Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.
We are the sole owners of your information collected by us at several different points on our Website.
HOW IS THE INFORMATION USED?
We use your email address to send you:
- Special offers
- News letters
- Changes in the service's policy or terms of use
- Event based communications such as order information, renewal notices, invites, reminders etc.
We use your personal information to:
- Help us provide personalized features
- Customise our sites to your interest
- To get in touch with you in the case of password retrieval and policy changes
- To provide the services requested by you
- To preserve social history as governed by existing law or policy
We use contact information internally to:
- Direct our efforts for product improvement
- Contact you as a survey respondent
- Notify you if you win any contest; and
- Send you promotional materials from our alliance partners, contest sponsors or advertisers
WITH WHOM WILL YOUR INFORMATION BE SHARED?
We will not use your financial information for any purpose other than to complete a transaction with you. The Company does not sell, rent, or loan any identifiable information at the individual level regarding its customers to any third party. Any information you give us is held with the utmost care and security. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.
Agents
We use the services of our enabling partners such as outside shipping companies, resellers and other business associates to fulfil orders, and credit card processing companies to process the payment for goods and services ordered from our website. These entities do not retain, store, share or use personally identifiable information for any other purposes.
Alliance Partners
We may share your information with our Alliance Partners who work with us or on our behalf to help provide you the services. An alliance partner is an entity or an individual who owns and manages a store that supplies goods or services.
We may share email addresses with Agents and Alliance Partners who may use them to confirm the deliveries, send notices and offer services related to the service.
We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:
- We have your permission
- To provide products or services you've requested
- To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of GoVasool.com terms of use or to defend against legal claims
- Special circumstances such as compliance with summons, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.
We reserve the right to disclose your personally identifiable and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Company Web site.
The security of your personal information and email address is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
WHAT CHOICES ARE AVAILABLE TO YOU REGARDING COLLECTION, USE AND DISTRIBUTION OF YOUR INFORMATION?
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at support@govasool.com. We provide you the opportunity to 'opt-out' of having your email address used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference, follow the instructions included in each newsletter or communication or by emailing us at support@govasool.com to opt-out.
Upon request, we will remove/block your personally identifiable information from our database, thereby cancelling your registration.
WHAT SECURITY PROCEDURES ARE IN PLACE TO PROTECT INFORMATION FROM LOSS, MISUSE OR ALTERATION?
To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.
Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
POLICY-UPDATES
We reserve the right to change or update this policy at any time. And the policy that is published in the site shall prevail as the existing policy.